Savvy leaders appreciate the bottom-line results a culture of accountability delivers to their organizations. Yet a survey by Greg Bustin of more than 1,000 executives in the U.S. and Canada identifies “lack of accountability” as the single greatest barrier to achieving the results they expect. If accountability is so important, why do so many leaders struggle with it? What’s so tough about tough love? Bustin interviewed senior leaders at four of Fortune’s Most Admired Companies – Container Store, Ernst & Young, Nucor and Southwest Airlines – to understand the critical steps executives must take to build, nurture and sustain a culture of accountability. He’ll examine the seven key components of an effective accountability culture and share tools, processes and action items to drive accountability in your organization.

Greg Bustin led the Dallas office of an international consulting firm to unprecedented levels of success before founding Bustin & Co. As a sought-after consultant, he’s worked with the CEOs and leaders of many of America's most admired companies. Today he leads three think tanks for successful Dallas CEOs and their executives for Vistage International, the world’s largest CEO membership organization. He speaks throughout North America and helps leaders increase individual and organizational effectiveness. He is the author of Take Charge! How Leaders Profit From Change and Lead The Way, and his third book on accountability is due Fall 2010.